Promotions

Frequently Asked Questions

Can I take part in several promotions at once?

Yes. Each benefit works on its own: points from invitations and from top-up rebates can all be used on orders that accept points, within each order’s limit. Content promotions follow the rules on their own pages.

When do points arrive?

Invitation rewards are paid when your friend finishes signing up, or when their first proxy subscription is completed. Top-up rebates arrive together with the top-up. You can see every entry under Finance in the console.

What happens to points if an order is refunded?

The cash part goes back to your balance at the amount you actually paid, and the points used on the order go back to your points account in proportion.

Which time zone are the dates in?

Start and end times are shown in your device’s time zone. The countdown and whether a promotion has ended follow the platform’s server time.

Can the rules change?

Yes. Reward amounts, rebate rates and discount limits are set by the platform; these pages always show the rules in effect now. A change only applies to orders and rewards after it.

How do I take part?

Top-up rebates apply automatically when you pay. To use points, tick the option when you confirm an order. To invite friends, copy your invitation link in the console. Each promotion page lists the exact steps.