Topping up and your balance

Turning crypto into Tovanix account balance, and reading bills and withdrawal rules:

• One account balance (denominated in USD) covers the whole platform, alongside points that offset service fees directly
• Three common channels: a fixed TRON / TRC20 deposit address, an order generated from an amount, and an exchange internal transfer
• Always send over the network the page names; sending on the wrong chain never arrives and cannot be recovered
• Finance has four tabs: bills, withdrawals, transfers and points
• Withdrawals return only to an address you topped up from, and the panel has no field for typing an address

Frequently Asked Questions

How long does a top-up take to arrive?

It depends on how fast the chain confirms. The platform credits automatically once it detects and confirms the transfer; if it sits on waiting, use the retry and bills links on the page to check.

Can I withdraw to a different address?

No. Balance withdrawals return only to an address you topped up from, and the withdrawal panel has no field for typing an address.

Related pages: Help Center · Guides & FAQ · How to Buy Crypto with Fiat (USDT Top-Up Guide) · Console tour: where each service lives